Arrowhead staff

You bring businesses onto Scepter360 and help them once they're live. You work in the control centre, a separate address from the pharmacies' app.

• The onboarding team (admins) create businesses, check their licences, import their data, switch branches on, review the shared catalogue, and unlock colleagues.
• Support can see the same businesses and help their owners, but changes are the onboarding team's.

Start here

• Sign in to the control centre

Bringing a business on

1. Create a business: its owner gets an invite
2. The onboarding checklist: eight items to go live
3. Check licences: CAC, the superintendent's PCN licence, premises
4. Import data and go live

Helping a business

• How their staff sign in
• Reset an owner’s two-step, and approve a colleague’s reset

The catalogue

• Catalogue review: products businesses add themselves
• NAFDAC Greenbook: our copy of NAFDAC's register

Your team

• Arrowhead staff and unlocking