Give a discount

In short

Choose Discount, enter a percentage or an amount, and apply it. Up to your limit (5% or ₦500 a sale for counter staff) you do it yourself; above it, a manager approves with their PIN.

Who: cashiers, pharmacists and technicians, up to 5% or ₦500 per sale (both must be met: 10% off a ₦4,000 sale is only ₦400, but it's over 5%). Your owner can change limits on Settings › Roles.

Give a discount

1. With items in the sale, choose Discount.
2. Choose Percentage or Fixed Amount, and type it.
3. Check New total with the customer, and Your limit.
4. Choose Apply ₦… Discount. It shows on the receipt and the shift report.

To take it off, open Discount again and choose Remove Discount.

When a manager must approve

Above your limit the dialog says "This is above your limit. A manager must approve it with their PIN."

1. Choose Ask a Manager to Approve.
2. The manager picks their name under Who is approving and types their PIN on your till. You stay signed in.
3. They choose Approve ₦….

From ₦50,000 the manager also types the code from their authenticator app. An approval lasts 2 minutes and works once.

If something goes wrong

• "That PIN isn’t right. … tries left before it locks." The manager types it again.
• "₦… is over what this person can approve." Ask someone with a higher limit, for example the owner.
• "The manager’s approval for the discount has expired. Go back and apply the discount again." More than 2 minutes passed before payment.
• A held sale's discount above your limit is approved again when you take payment.