Controlled drugs: be a witness

In short

Every controlled-drug movement needs a second person. When asked, the witness picks their name and types their 4-digit PIN on the same screen.

Who: pharmacists and technicians (and managers). Never a cashier, and never the person recording the movement.

Your PIN says you saw the medicine and quantity handed over. Check both before you sign.

Witness a hand-over

1. After the pharmacist signs off a controlled drug, Witness Sign-Off opens.
2. Under Witness, choose your name.
3. Type your 4-digit PIN.
4. Choose Sign and Hand Over (or Sign Off for the Till when it's paid at the till).

If something goes wrong

• "No one else at this branch can witness controlled drugs…" Another pharmacist or technician needs to be at the branch.
• "The witness must be a different person from the recorder."
• "That person can’t witness controlled drugs." Cashiers can't witness.